WHEN AN ITEM COMES BACK DAMAGED AND THE PATRON SAYS THEY DIDN’T DO IT
HOW I WANT TO RESPOND:
HOW I REALLY RESPOND:
(Source: librarianproblems, via librarysong)
HOW I WANT TO RESPOND:
HOW I REALLY RESPOND:
(Source: librarianproblems, via librarysong)
This is so terribly horribly true. Does the average patron realize how often we hear the “Not Me” sob story? BE...
That last one. TOTALLY.
EVERY. TIME.
This was so true when I worked the mall for entirely way too long